Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Thank you for shopping with AVAR.
We are committed to processing and delivering your order as efficiently as possible. Please review the information below regarding our shipping practices.
Order Processing
All orders are processed within 1–3 business days, excluding weekends and holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
Please note that processing times may be extended during holidays, product launches, promotional periods, or times of high order volume.
Shipping Rates
Shipping rates are calculated at checkout based on the delivery destination and selected shipping method. From time to time, AVAR may offer free shipping promotions. Any such offers will be clearly communicated on our website and are subject to applicable terms and conditions.
Estimated Delivery Times
Estimated delivery times are as follows:
• Canada: 3–10 business days
Delivery estimates are provided for informational purposes only and are not guaranteed.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate at the time of purchase. If an incorrect or incomplete address is provided, AVAR is not responsible for lost packages, delivery delays, or additional shipping charges incurred as a result. If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping costs required to resend the order.
Lost or Stolen Packages
Once a package has been transferred to the shipping carrier and marked as delivered, AVAR is not responsible for lost, stolen, or misplaced packages. Customers are encouraged to contact the shipping carrier directly regarding delivery issues and to file any applicable claims.
Shipping Delays
Delivery times may be affected by circumstances beyond our control, including but not limited to:
• Weather conditions
• Customs inspections and processing
• Carrier service disruptions
• Public holidays
• High shipping volumes
AVAR is not responsible for delays caused by shipping carriers or other external factors once an order has been dispatched.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery at shopavar.ca@gmail.com.
Please include:
• Your order number
• Photographs of the outer packaging
• Photographs of the shipping label
• Photographs of the damaged item(s)
We will review your claim and work with you to determine an appropriate resolution.
Sustainability
As part of our commitment to sustainability, AVAR strives to use packaging materials responsibly and minimize unnecessary waste whenever possible.
Contact Us
For shipping related questions, please contact:
Email: shopavar.ca@gmail.com
AVAR
London, Ontario, Canada