Refund policy

Return & Refund Policy

Last Updated: June 2026

At AVAR, all sales are final.

We do not accept returns, exchanges, or refunds for any products purchased through our website unless the item arrives damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at shopavar.ca@gmail.com with:

  • Your order number
  • A description of the issue
  • Photos of the item and packaging

We will review your claim and, if approved, provide a replacement or refund at our discretion.

Order Cancellations

Once an order has been placed, it cannot be canceled or modified.

Shipping Delays

We are not responsible for carrier delays once an order has been shipped.

Contact Us

For any questions regarding your order, please contact us at:

Email: shopavar.ca@gmail.com

A few things to consider

  • In Canada, customers can still file chargebacks if products are not delivered or are significantly different from what was advertised.
  • A "no refunds" policy generally cannot override consumer protection laws regarding defective or misrepresented products.
  • Make sure the policy is clearly linked in your Shopify footer and visible before checkout.

If you're selling clothing (which I recall you're planning for your clothing brand), I can also help you create a more customer-friendly policy that allows exchanges for sizing issues while still minimizing returns.



Do it that way.


Return & Refund Policy (Clothing Store Version)

Here’s a professional Shopify return policy that keeps your business protected while still being reasonable for clothing customers.


Return & Refund Policy

Last Updated: June 2026

At AVAR, we want you to feel confident when shopping with us. Because our products are made in limited quantities and for hygiene reasons, we do not offer refunds for change of mind or incorrect sizing.

All Sales Are Final

We do not accept returns or issue refunds for:

  • Change of mind

  • Incorrect size selection by the customer

  • Color or style preference changes

  • Items purchased on sale or during promotional events

Please review product descriptions, sizing charts, and order details carefully before completing your purchase.

Size Exchanges (Optional but Recommended)

To help customers with sizing, we offer exchanges for a different size within 7 days of delivery, subject to stock availability.Exchange conditions:

  • Item must be unworn, unwashed, and in original condition with tags attached.

  • Customer is responsible for return shipping costs.

  • Exchange requests must be emailed to [your email address] within 7 days of delivery.

  • If the requested size is unavailable, store credit may be offered instead.


Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at shopavar.ca@gmail.com with:

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

Once reviewed and approved, we will provide a replacement, store credit, or refund at our discretion.


Order Cancellations

Orders are processed quickly, so we are unable to cancel or modify orders once they have been placed.


Shipping Delays

We are not responsible for delays caused by shipping carriers, customs, weather, or other circumstances outside our control once the order has been shipped.


Contact Us

For any questions about your order or this policy, contact us at:

  • Email: shopavar.ca@gmail.com

  • Store Name: AVAR